Delete your account

Open Settings in the HolosAccent app, scroll to Delete account, and confirm. Accounts signed in with Google or Apple are asked to re-prove their identity once (the same credential they sign in with); an account created without any credentials — the default anonymous start — confirms right in place. Deletion takes effect immediately; confirmation follows by email when an address is known to us.

Want to keep the account but lose the history? The same screen offers a history wipe, which removes your recordings, takes, scores and statistics while leaving the account itself standing.

If the app is uninstalled or unreachable, email support@holosaccent.app with the subject "Account deletion". Any wording is fine — no legal formality is required. To make sure we find the right account, include whichever of these you have:

If you have neither — say so plainly and tell us which device or store account you used; we will match it from our records. We remove the account and everything tied to it within 30 days of your request and confirm by email. You do not need to have paid anything or be a Google Play user specifically — every HolosAccent account can be deleted this way.

Everything that is yours, at once: the account itself and its credentials (password, Google and Apple sign-in links); your practice history — takes, scores, per-phoneme statistics, saved recordings in our storage; your settings, topics, streaks, achievements, levels and referral history; push-notification device bindings and session tokens; any remaining free-quota counters.

After deletion the same device can simply start over: the app's anonymous start creates a fresh account, and nothing of the old one carries over.

Almost nothing. Support correspondence is kept separately for up to 12 months for quality and legal purposes; a minimal record that a deletion request was served may be kept where law requires it. Billing notification logs Google sends us are already auto-deleted on a 90-day schedule. Full detail is in the Privacy Policy, section 4.

Deleting your HolosAccent account does not cancel the subscription you hold with the store — Google Play or the App Store keep billing until you cancel there. To stop paying, cancel in the store first (Play → Payments & subscriptions → Subscriptions; App Store → Settings → your name → Subscriptions). Deleting the account ends our ability to serve the subscription immediately — the app simply stops being Pro — but no refund or store-side cancellation happens on our side. Refunds are governed by the store's own policies.

Questions first?

Write to support@holosaccent.app — for anything that is not a deletion request, the Support page is the faster route.